We collect the information that you directly provide to us, such as when you enter it on a web page, or include it in an email that you send to us. This type of collection often occurs through our business support processes, such as: Registration or Account Creation Processes, Customer Support Processes, where we may ask you to provide contact info and information related to the issue you are contacting us about.
We may also automatically or passively collect information about your use of the our software. This helps us improve our service. Data collected in this manner may include:
1. Physical or geographic location data, such as country, region, city, or latitude and longitude. For example, to provide location based game matching services, we may collect latitude and longitude.
2. Data about the device that our software is running on.
In addition, we may use a variety of other technologies that automatically collect information about how you use our software/games/game controllers. For example, we may store data about how many games were played in a given session.
We use non-personally identifying information without restriction.
We use personally identifying information ("PII") in a number of ways.
First, we use PII for the purpose for which it was collected. For example, PII that you provide through any of our business support processes (including customer service) will be used to complete that process, and personal information entered by you through the features of our products and services will be used for the operation and delivery of those features.
Second, while we strive to minimize our use of PII, or otherwise anonymize or aggregate it before use, we may use personal information to:
Send you marketing communications;
Conduct demographic studies for marketing, sales, or product development;
Assist in customer service and transactions